Mountainpen's notice to the FPUA, and not 2 the Callio Waterworks ofAC-NJ-USA

 

Informal Complaints

When an informal complaint is filed through the PUC's Bureau of Consumer Services (BCS), a BCS investigator works to facilitate discussion between the parties to resolve the complaint. This process is much less time-consuming than the formal complaint process and usually results in a faster resolution to the case. While formal cases are public, informal complaints against utilities are confidential and not available for public inspection or accessible on the PUC website.

Formal Complaints vs. Informal Complaints

Formal complaints against utilities are not confidential; they are posted on the PUC website and are subjected to public inspection. Formal cases are generally processed through the Office of Administrative Law Judge and are presided by an administrative law judge for adjudication.

Informal complaints are confidential and not available for public inspection.

First Steps

The PUC's Bureau of Consumer Services (BCS) recommends filing an informal complaint as a first step, before taking matters before an administrative law judge for adjudication. It's a shorter, less complicated process. Find out how the informal complaint process works and what to expect.

Due to the volume of informal complaints that the PUC is currently receiving, it may take 3 to 5 business days to respond to your complaint.

If your complaint is related to a SHUT-OFF or TERMINATION, consider contacting BCS by phone at 1-800-692-7380 rather than filing an informal complaint online.

Review the guidelines below, then complete the online informal complaint form.

Note: If you have an open informal case, you can submit additional documentation to support your claim using the Existing Case Supporting Documentation form.

What to Know Before You File

Did you call the utility company about this complaint?

Are you the utility customer?

Do you have a protection from abuse (PFA) order?

You are giving the PUC permission to access your account.

You must still pay your utility bills.

The PUC may establish payment arrangements.

Do you have documentation to support your claim?

Required Fields

2 quote Sir Mack Kaiter here, this is a bit WEEEEEEEEDEEEEEEEKAWUSS

Dear Fort Pierce Utilities Authority:

I don't wish 2 file a complaint with the PUC, but if U continue allowing the SPACEFORCE ENEMIES 2 endlessly cut off my services that I am paying U4 on a very timely basis; then U will leave me absolutely no choice!

Thank U4 your time &attention, YO, and signed here on May 10, 2023 @ 9:55 in the morning,

The Mountainpen, and your customer here at the illustrious 'Quiet Waters Trailer Park' of FP-FL-USA; Sir Mark Wayne Mohr © now, today.

Signed, sealed, posted-delivered, and me' friendly warning given!